Shipping policy
We currently ship within the United States only.
- Standard Shipping - $6.99, 5–7 business days
- Free Shipping - on orders over $50
- Express Shipping -$14.99, 2–3 business days
Select heavy or bulky items ship under different rates ($19.99 standard / $24.99 express) due to their size and weight.
Orders are typically processed within 1–3 business days before shipping. Once your order ships, you'll receive a confirmation email with tracking information. Delivery times are estimates and are not guaranteed; we are not responsible for delays caused by the carrier, weather, or customs.
If you have questions about your shipment, contact us at support@petvana.pet.